How do I
place an order?
Placing an order is easy and safe! Simply click the "Purchase" tab in your navigation and click the product. Follow the steps!
All shipping of product has a $3.50 flat rate with shipping complete within 5-7 days.
We realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our email within 14 days from the order placing date. Otherwise the product will be considered received;
major defects: although all the products are thoroughly tested before release, unexpected errors may occur. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered;
Complaints which are based merely on the customer’s false expectations or wishes are not honored. Sample products are available for evaluation purpose at our website.
Please give it 12-24 hours for our Support Team to get back to you on the problem.
Requests for a refund are accepted at firstname.lastname@example.org within the period of 2 weeks after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions.